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Inventory doesn't show Description
Running LANDesk 9.5 with latest patches. I've noticed my server inventory doesn't include the Description attribute. I have about 20 servers, the only server that shows a Description field is my core...
View ArticleIncorrect patch severity
Did anyone else notice some patches not matching the patch severity from Microsoft? I have my machines reporting only to WSUS, so i can quickly see if I am compliant with basic Microsoft patches. this...
View Articlethe machine failed the prerequisite query
We are running Management Suite 9.50.2.6 and intermittently get a intermittent error of "the machine failed the prerequisite query" on policy supported push software deployments. These deployments do...
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How to install Intel HD graphics drivers on a Dell laptop
I have several different models of Dell laptop which I need to provision Win7 onto. My problem is that HII does not seem to install the Intel HD Graphics drivers. These use a setup.exe to install so I...
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HTML Remote Control Mac cannot see Mac login screen
Using LANDesk MS v 9.50.2.6LANDesk agent installed on the Mac.I can use HTML Remote Control to connect and remote control a Mac OK so long as a user is already logged in.I want to log the user out and...
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User rights required to allow archive to asset control
I have tried many different user configuration in order to allow archive to asset control but they still do not have the option when right clicking on a computer. I was wondering if anyone know what...
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W3WP.exe
Hello after waiting a to long for support i'll try to get it resolved here. 9.5 SP2 My CPU is 100% all day long from w3wp.exe. Can i set processor affinity to one core to spread focus the power ? Re:...
View ArticleLDMS 9.5 SP2 "Unable to get settings from core"
I am having what appears to be an old problem but none of the solutions I have read through and attempted have worked up to this point. I have about 100 machines out of 14000 that are not running their...
View ArticleUpdated LDMS elearning modules available
Available within our E-Learning area (requires that you are logged in): E-Learning - Introduction to LANDesk® Management Suite 9.5E-Learning Management Suite 9.5 Fundamentals Console...
View Articleduplicate serial #'s in LDMS
I have used this in the past to pull the duplicated serial #'s without issue, but have run it recently & had problems - it seems to not be showing anything despite the fact that I know for sure...
View ArticleLDMS profiles - Domain change
Hello Community.Is there a way to Profile migrate within the LANDesk management suite, your profile to another profile logged in as another account (from a new domain)? I'm actually shocked, this isn't...
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Offline Inventory Thin Clients
We have several thin clients with extremely small hard drives. There is not enough room on the drive to install the LANDesk agent on these computers not even an embedded agent. Does anyone know of a...
View ArticleVulScan.log GetFileHash: could not find
Hello, We are seeing the entries below in all our vulscan.log files. Can anyone confirm this is a normal logged event and not really an error? If anyone could point me to more information about this it...
View ArticleHow to rebuild core server on a new physical server (OS changed) from w2003...
I work with core server LDMS 9.0 SP3 installed on physical server with OS windows server 2003 and 4GB ramToday I meet some memory issue.I would like reinstall the core server on a new physical server...
View ArticleAdobe Flash failing during Security Patching
My current monthly security patch setup contains a combination of MS and Adobe updates. 100% of the time, I get about 30% of my clients with a 413* return errors while deploying security patches to my...
View ArticleMicrosoft Superceded Patch update
Will there be a Microsoft Superceded Patch update posted or June?
View Articlepackage creator copies package from public owner stays as public
We use the package creator role to enable IT users to create packages. If they copy a package from the public packages the owner stays as public so they cannot modify or delete the package. Is there...
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Problems with status/ web browsers
Hello, Could you help me with two symptoms: first computers are not refreshed theis status but we have set to refresh it every minute(in agent status is set - Gather agent status for all visible items...
View ArticleLaunchPad Link Management
HI, I am currently using LanDesk Administrator version 9.50.3.1. I am trying to create LaunchPad items in link manager, in particular, using the custom icon feature. I am not able to choose an icon...
View ArticleWhen using a detection rule on a normal software package, how to quickly...
WE having a detection rule on the SAP 7.30 client. Looks for %PROGRAMFILES%\SAP\Frontend\SAPgui.exe with version >= 7300.The software deployments is run from the delivery method Portal Manager as...
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