I recently upgraded my LDMS installation from 9.0 SP3 to 9.5. I've been trying to deploy an Advance Agent to upgrade my clients, but when I try to deploy it outside of the subnet in which the core server resides, the agent installation fails.
I set up the Advance Agent with the file share information for the server in the new subnet and then copied over the Advance Agent files to that share. I then created a scheduled task to deploy the Advance Agent to a test machine. I made sure that the file share where the Advance Agent files are located has Read/Execute permissions for Domain Computers and Domain Users.
Here is a copy of the AdvanceAgent.log file from the installation attempt:
Mon, 08 Apr 2013 15:33:27 4984: Starting Stop
Mon, 08 Apr 2013 15:33:27 4984: Stopping: Unable to control service. Error: 1062
Mon, 08 Apr 2013 15:33:27 3524: Starting Unregister
Mon, 08 Apr 2013 15:33:27 3524: Starting Stop
Mon, 08 Apr 2013 15:33:27 3524: Stopping: Unable to control service. Error: 1062
Mon, 08 Apr 2013 15:33:27 3524: Successful Unregistered service
Mon, 08 Apr 2013 15:33:33 4256: Starting register
Mon, 08 Apr 2013 15:33:33 4256: Starting Stop
Mon, 08 Apr 2013 15:33:33 4256: Could not open the service LANDesk Advance Agent. Error 1060
Mon, 08 Apr 2013 15:33:33 4256: Unable to open service handle, assuming service is not installed
Mon, 08 Apr 2013 15:33:34 4256: created the service
Mon, 08 Apr 2013 15:33:34 4256: Service LANDesk Advance Agent registered
Mon, 08 Apr 2013 15:33:34 5968: Windows Platform 2, version 6.1 Service Pack 1
Mon, 08 Apr 2013 15:33:34 5968: Service started
Mon, 08 Apr 2013 15:33:34 Entering ServiceMain
Mon, 08 Apr 2013 15:33:34 Entering StartPeerJobThread
Mon, 08 Apr 2013 15:33:34 Will attempt Peer Download.
Mon, 08 Apr 2013 15:33:34 Will attempt Preferred Server Download.
Mon, 08 Apr 2013 15:33:34 About to call DownloadFiles (1 files) with these settings:
Mon, 08 Apr 2013 15:33:34 m_allowedBandwidthWAN: 60
Mon, 08 Apr 2013 15:33:34 m_allowedBandwidthLAN: 90
Mon, 08 Apr 2013 15:33:34 m_maxDiscoveryThreads: 15
Mon, 08 Apr 2013 15:33:34 m_discardPeriodSeconds: 604800
Mon, 08 Apr 2013 15:33:34 m_preserveDirectoryStructure: 1
Mon, 08 Apr 2013 15:33:34 m_bUseWanBWForPush: 0
Mon, 08 Apr 2013 15:33:34 m_bSynchronize: 0
Mon, 08 Apr 2013 15:33:34 m_downloadControl: AttemptPeer
Mon, 08 Apr 2013 15:33:34 m_preferredServerControl: AttemptPreferredServer
Mon, 08 Apr 2013 15:33:34 Download failed to connect server - hs=0x80004005, try bypass proxy
Mon, 08 Apr 2013 15:33:34 Will attempt Peer Download.
Mon, 08 Apr 2013 15:33:34 Will attempt Preferred Server Download.
Mon, 08 Apr 2013 15:33:34 About to call DownloadFiles (1 files) with these settings:
Mon, 08 Apr 2013 15:33:34 m_allowedBandwidthWAN: 60
Mon, 08 Apr 2013 15:33:34 m_allowedBandwidthLAN: 90
Mon, 08 Apr 2013 15:33:34 m_maxDiscoveryThreads: 15
Mon, 08 Apr 2013 15:33:34 m_discardPeriodSeconds: 604800
Mon, 08 Apr 2013 15:33:34 m_preserveDirectoryStructure: 1
Mon, 08 Apr 2013 15:33:34 m_bUseWanBWForPush: 0
Mon, 08 Apr 2013 15:33:34 m_bSynchronize: 0
Mon, 08 Apr 2013 15:33:34 m_downloadControl: AttemptPeer
Mon, 08 Apr 2013 15:33:34 m_preferredServerControl: AttemptPreferredServer
Mon, 08 Apr 2013 15:33:34 Attempting to download file: \\<server>\installapps\LANDesk Installers\AdvanceAgent\Default Windows Configuration.exe
Any ideas?